Privacy Policy

 

Welcome to Villa Pascucci. The privacy and security of our guests’ and visitors’ personal data are of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our reservation and accommodation services.

1. Data Controller

The Data Controller responsible for processing your personal data is:

  • Legal Entity Name: Villa Pascucci

  • NIPT / Tax ID (Albania): L81909505C

  • Address: Rruga Shkëmbi i Kavajës, Durrës 2008, Albania

  • Phone: +355 68 200 4714 / 068 200 4714

  • Privacy Contact Email: info@villapascucci.com

2. Types of Data We Collect

We collect various types of information to provide and improve our hospitality services:

  • Identity and Contact Information: Full name, email address, phone number, and residential address.

  • Booking and Stay Details: Arrival and departure dates, room preferences, special requests, and accompanying guests’ details.

  • Payment Data: Credit/debit card information and billing details necessary to process payments securely via certified payment gateways.

  • Technical and Browsing Data: IP address, browser type, operating system, pages visited on our website, and cookies (see Section 7: Cookie Policy).

  • Statutory Identification Data: Passport or ID card details required by law for guest registration with local public security authorities in Albania.

3. Purpose and Legal Basis for Processing

Your personal data is processed for the following purposes:

  1. Reservation & Service Management: To manage bookings, provide accommodation and hospitality services, and communicate with you regarding your stay. (Legal basis: Performance of a contract).

  2. Legal & Regulatory Compliance: To fulfill tax, accounting, and public security obligations under Albanian law. (Legal basis: Legal obligation).

  3. Customer Support: To respond to inquiries submitted via contact forms, email, or telephone. (Legal basis: Legitimate interest / Pre-contractual steps).

  4. Marketing & Communications (Optional): To send promotional offers, newsletters, and event updates, strictly subject to your explicit consent. (Legal basis: Consent).

4. How We Process and Store Your Data

Data processing is carried out using electronic, automated, and paper-based tools with strict security measures in place to ensure confidentiality, integrity, and prevention of unauthorized access.

  • Retention Period: Personal data will be retained for as long as necessary to fulfill the booking or service requested and subsequently for the duration required by applicable legal and financial regulations (typically up to 10 years for accounting records). Marketing data is retained until consent is revoked.

5. Sharing and Disclosure of Information

We do not sell your personal data to third parties. We may share your information only with:

  • Public Authorities & Law Enforcement: When required by law or necessary for guest registration (e.g., local police authorities).

  • Third-Party Service Providers: Trusted partners who assist in operating our business (e.g., hotel management software providers, online payment gateways, IT/hosting services, and financial advisors), all bound by strict confidentiality agreements.

6. Your Rights

Subject to applicable data protection laws, you have the right to:

  • Access your personal data and request a copy.

  • Request the rectification or updating of inaccurate or incomplete data.

  • Request the erasure (“right to be forgotten”) of your personal data where retention is no longer legally required.

  • Request restriction of processing or object to processing on legitimate grounds.

  • Withdraw consent at any time for direct marketing communications.

To exercise any of these rights, please send a written request to: info@villapascucci.com.

7. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.

  • Essential/Technical Cookies: Necessary for the basic functionality of the website and online booking system.

  • Analytical/Performance Cookies: Help us understand how visitors interact with the site through aggregated and anonymous data.

You can manage or disable your cookie preferences at any time through your browser settings.

8. Changes to This Privacy Policy

Villa Pascucci reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

  • Villa Pascucci

  • Rruga Shkëmbi i Kavajës, Durrës 2008, Albania

  • Email: info@villapascucci.com

  • Phone: +355 68 200 4714